General Hotel Support

Mailing Address:

3150 Sabre Drive
Southlake, TX 76092

Email:

hotel.support@travelocity.com


Merchant Hotel Support

Phone:

(Toll-free) 888.600.3119
(Outside US) 210.477.5544

Email:

HotelHelp@travelocity.com


W-9 Services

Phone:

561.845.8856 ext. 1027

Fax:

682.605.9045 attn. W-9 Services

Email:

Collections@wctravel.com

Travelocity

You’ll never roam alone


As the world’s most popular online travel service for leisure and business travelers, Travelocity markets and distributes travel products directly to consumers through various brand Web sites and call centers around the globe.

Products and Solutions

Our flexible hotel offering provides merchandising and distribution of room only, packaged and last-minute rates across many online and offline channels, including:
  • Travelocity.com
  • Travelocity customer care call centers
  • Partnerships with sites including American Express, AARP, AOL, Yahoo! and various airlines sites
  • Travelocity Europe
  • Regional Asian Web sites
  • Affiliate network (World Choice Travel)
Hotels participating in our room only program receive:
  • Travelocity “Good Buy” rate status
  • Preferred placement
  • Rate confidentiality
  • Instant payment
  • Seamless connectivity:
Participation in the packaged program means your hotel appears in the TotalTrip™ shopping path, reaching even more consumers. Also available:
  • Rate opacity
  • Preferred placement
  • Primary marketing focus
Hotels participating in the last-minute rate program receive:
  • The ability to move excess inventory
  • Rate opacity
  • Unique merchandising opportunities

Travelocity provides proven, integrated marketing programs to shift share using path placement, on-site promotions, targeted e-mail campaigns, media and PR exposure to sell your hotel to travelers. We invite you to participate in our expertly-created upcoming promotions.

Advertising with Travelocity

We offer a wide assortment of valuable opportunities to deliver your message to an active, qualified travel audience. Advertisers have the opportunity to target a large audience of leisure and small-business travelers throughout our site.